In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD), DINHJELPER guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Data Protection Regulation.
The data provided will be processed in accordance with the terms established in the GDPR. In this regard, DINHJELPER has adopted the legally required levels of protection and has implemented all technical measures within its power to prevent loss, misuse, alteration, and unauthorised access by third parties, as outlined below. However, users should be aware that Internet security measures are not impregnable.
Data controller
Domain name: DINHJELPER.COM
Trade name: DINHJELPER
Company name: DINHJELPER, S.L.
CIF: B44996429
Registered office: AVDA. PAIS VALENCIA 18 – ALFAZ DEL PI – 03580 – ALICANTE
Telephone: 670 388 087
Email: info@dinhjelper.com
Purpose of processing
All data provided by our customers and/or visitors on the DINHJELPER website or to its staff will be included in a personal data processing activity log, created and maintained under the responsibility of DINHJELPER, which is essential for providing the services requested by users or for resolving any queries or issues raised by our visitors. Our policy is not to create profiles of users of our services.
Legitimacy of processing
Contractual relationship: This applies when you purchase one of our products or contract one of our services.
Legitimate interest: To respond to your queries and complaints and to manage the collection of amounts owed.
Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information.
Addressees
We do not disclose your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law requires certain information to be provided to the Tax Agency regarding financial transactions exceeding a certain amount.
In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide on this matter.
Communication
We will not transfer your personal data internationally for any of the purposes indicated.
Conservation
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.
In this regard, DINHJELPER will retain your personal data once its relationship with you has ended, duly blocked, for the duration of the limitation period for any actions that may arise from the relationship with the data subject.
Once blocked, your data will be inaccessible to DINHJELPER and will not be processed except to make it available to public administrations, judges and courts, to address any liabilities arising from the processing, and to exercise and defend claims before the Spanish Data Protection Agency.
Safety
We make every reasonable effort to maintain the confidentiality of personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorised access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data are exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy rules, and if we hire third parties to provide support services, we require them to follow the same rules and allow us to audit them to verify compliance.
Your rights
We inform you that you may exercise the following rights:
Right of access to your personal data, to know which data is being processed and the processing operations carried out on it;
Right to rectify any inaccurate personal data;
Right to erasure of your personal data, where possible (e.g. due to legal requirements);
Right to restrict the processing of your personal data when the accuracy, legality or necessity of the data processing is in doubt, in which case we may retain it for the exercise or defence of claims.
Right to object to the processing of your personal data, when the legal basis that enables us to process it is our legitimate interest. DINHJELPER will cease processing your data unless it has a legitimate interest or it is necessary for the defence of claims.
Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
Right to revoke consent given to DINHJELPER.
To exercise your rights, you can do so free of charge and at any time by contacting us at .
Protection of rights
If you believe that your rights have been disregarded by our organisation, you can file a complaint with the Spanish Data Protection Agency through any of the following means:
Electronic headquarters: https://www.aepd.es
Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
Telephone: 901 100 099 and 912 663 517
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or solicitor.
Updates
DINHJELPER reserves the right to modify this policy to adapt it to new legislation or case law that may affect its compliance.
